Returns & Refunds
Last updated: June 12, 2026
30-day returns, on us — opened or unopened. If a piece isn't right, return it within 30 days of delivery for a full refund of the item price, whether the product is opened or still sealed. We send a prepaid USPS label for every US return.
What can be returned
We accept returns of both opened and unopened products within 30 days of delivery — every category, including:
- Dresses, cover-ups, and separates — opened or unopened, worn to try on or still in the packaging. Original hangtags and packaging are appreciated but not required for a refund.
- Accessories (jewelry, totes, scarves, anklets) — opened or unopened.
- Damaged, defective, or wrong items — refund or replacement at our cost; see Shipping.
What can't be returned
- Anything returned after the 30-day window.
How to start a return
- Email returns@mareefashion.com with your order number and the items you'd like to return.
- We reply within one business day with a prepaid USPS return label.
- Pack the items (opened or unopened) in the original box or any clean, sturdy box, tape the label on, and drop at any USPS location or schedule a free pickup.
Return address
All returns ship to:
Marée Returns — Nuzan Promotions and Branding
1050 W. Alameda St #445
Burbank, CA 91506
United States
The prepaid label we send is pre-addressed to this location. If you prefer to use your own carrier, send the package to the address above and email the tracking number to returns@mareefashion.com.
When you'll get your refund
Once the carrier scans the return as in transit, we issue the refund within 2 business days — you don't have to wait for the package to arrive at our warehouse. The refund posts to your original payment method. Most banks show the credit within 3–5 business days; some can take up to 10.
Bundle returns
Bundle discounts (15% off the second piece, 50% off each additional piece) are recalculated when part of a bundle is returned. The refund amount equals what you actually paid for the returned pieces after the discount allocation. We'll show the math in your return confirmation.
Exchanges
We don't process exchanges directly. The faster path: return the piece you have for a refund and place a new order for the size or piece you want — that way the replacement ships immediately. If a piece is out of stock when you place the new order, email returns@mareefashion.com and we'll put you on a priority restock list.
Size guidance
Marée pieces run true to size in XS–XXL, with ease through the shoulder and hem. If you're between sizes, size down for a more fitted drape and up for a more relaxed silhouette. Every product page has a size chart with bust, waist, hip, and length measurements; reach out before ordering if you want our take on a specific piece.
Late or missing refunds
If 10 business days have passed since the refund email and you don't see the credit, check with your bank first — pending refunds sometimes don't show in the transaction list. If your bank confirms nothing is pending, email help@mareefashion.com and we'll trace it.
Contact
Returns: returns@mareefashion.com
General help: help@mareefashion.com · +1 (423) 674-3879
Hours: Monday–Friday, 9 AM – 5 PM PT.